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Frequently Asked Questions

Everything you need to know about HavenBloom and Mira.

No. Mira is an AI mental wellness companion, not a licensed therapist or medical professional. While Mira uses principles from evidence-based frameworks like CBT and DBT to help you process emotions and reframe thoughts, HavenBloom cannot provide medical diagnoses, treatment plans, or emergency intervention.

Extremely private. Your data is encrypted, and we never sell your personal information or chat logs to third parties. You also have full control to permanently delete your account and conversation history with one click at any time.

HavenBloom costs $29.99 per month for unlimited, 24/7 access to Mira. There are no surprise fees or 'pay-per-message' limits. You can cancel at any time.

If you are experiencing a mental health crisis, having thoughts of self-harm, or fearing for your safety, please immediately contact local emergency services or a crisis hotline (like dialing 988 in the US). AI companions are not equipped or intended for crisis intervention.

Absolutely. Many of our users find HavenBloom to be an excellent supplement to traditional therapy, providing late-night support, daily check-ins, or a safe space to practice skills they learned in clinical sessions.

Not at all. Our subscription is month-to-month, and you can cancel anytime. We don't believe in locking anyone into mental health support they no longer need or want.